Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s okay for the price.
Beautiful! I got a little tight on my chest, I wear 44-46br in my bra and in the photos I wore a sports top and was still tight when I make some movements. The touch is soft, has a discreet glow, must warm up because it is synthetic. Overall I liked
Very beautiful! Perfect material! Good basiquinha!
I received it super fast, the fabric is very good quality, only I suggest you ask for one more size if you like a little loose
Perfect it fits perfectly
It arrived earlier than expected and was in adequate packaging. The product is exactly as described and very similar to the photos. It is of good quality, beautiful and gives an elegant impression when wearing... The large size L fits me perfectly (1.65m 59kg). I pick the size L because I have long arms (59cm), and the 60cm sleeves fit perfectly due to the type of sleeve on this shirt.
Very nice, but the size is smaller, you have to order a larger size to make it look good, but fair, vsi want it more loose, order two size more
Simply Beautiful
Sweet
Great blouse! The quality is good, the tailoring is neat, there is no smell. The fabric is very good. Looks more expensive than its price. I definitely advise!!!
Just perfect, thank you
I ameiii
Elegant blouse
Very beautiful and delicate
Is beautiful as the image I recommend ordering one size less as it comes in size I am size m in mexico
Beautiful, too bad it's very big. Very well finished, I will order a smaller size
Very good quality, I liked it very much
Of my favorite shopping, the quality is excellent tutelage is how Silk looks very good quality as it is the super I recommend
Quality good presam small model
I love the blouse, very good quality
As I imagined her good warmth
Beautiful shirt. Good quality and correct size
The fabric looks very good quality and does not shine. I am a full size S and I am excellent.
Perfect blouse😍In Love😻
Nice fabric, not satin in its usual expectation, I am not good at fabrics. Not under the Atlas. The size fits the chest 100 well, the waist is 80, but the shoulders, the back is not very comfortable. Does not press, but there is no feeling of freedom. But the rest of the shirt is super.