Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product🆗I recommend it
I love it, I asked 37 what is 3.5 in MX and I fit perfectly are super comfortable and shipping is super fast
Buy them from 36 but in Mexican it is size 4 or 4/5 recommended that they ask for two more sizes than what they wear since if it comes smaller
They are very pretty! The size is perfectly well 41 it is 41. On the other hand they look very fragile.
Excellent super comfortable, arrived very fast I like it
Very comfortable, precious. I recommend the seller
Super sandals, on my 36 I took 36-fit perfectly, on a narrow leg
I love them, they are comfortable and beautiful
They look pretty, only they are plastic, I hope and don't sweat your foot and they slip when walking but they look pretty
Duge garni women: beautifully decorated, light and night, beach variant, more garnishly sit on the nose. Tsikava decorated. The power plant came by the hour, without being shut up, I recommend the seller.
Nice.
Omg!!! Super classy looks so quality.. amazing for the price…. I never gonna buy something from malls again.. here everything is cheaper and looks amazing. I am soooo happy
Very cute and at a super price, only they come for wide foot:/
Beautiful correct number are rubber to be more at home but are worth it🥰
I ordered them exactly in their size look pretty good and they look very comfortable.
I'm number 5 in MX. And I asked for number 40 and it was perfect.
For the money is super, I like it very much, the size size is as described, I have 36 ordered 36. I placed an order on June 9-I received 24 in Odessa, thanks to the seller and good luck in sales
On the Nozi whiglyadayut Garno and stylishly, ale skilki to serve neverdomo, for the first glance, for the first glance, ale for the sum of the little one is not Varto ochivati. Rozmir Yde at rozmir. Shvidka delivery.
Very nice sandals, good quality, perfect to go to the beach, very confortable, nice design and fast shipping
What nice sandals. 24.5 foot, I asked for 39 and they were perfect. Are very comfortable. They weigh nothing. The sole is soft, plastic fummy type. Economic. I recommend them to the 100%. Arrived before the time limit
100% plastic sole, look cute and perfect size
I like them and they are comfortable, but as soon as the sole of the foot starts to sweat it makes a lot of noise hahaha. But all good
Beautiful I loved super comfortable, light and quality look very beautiful, I am #4 in mexico and always in the shoes I Order 38 and I am perfect kedan😍🥰😘I recommend the seller👍🏻👌🏻👏🏻✌🏻
I love
They are very cute