Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Material Nibi oxamite Garnet factory, do not wash thread On L Took XL,
2nd time buying, love the quality and fast shipment!!!☆☆☆☆☆
Size correctly. The fabric is soft and of good quality. For the price I recommend!
Very nice!
Very large, take small size
I love it, I will order other colors
Fabric feels a bit strange, microfiber-ish, but it seemed so be well-made. It fits well, but the sleeves have a weird shape.
Very comfortable shirt😻
The product arrived well and in good condition. Before the stipulated date. I recommend it, I am from Mexico
The very soft touch fabric, good sewing, equal to the picture, the sleeve a little longer than expected
Good product, good material and arrived before the estimated time
Slightly small size, but quality fabrics.
Identical to the photo
I am satisfied with buying on all 100%. She took L to the deputy of the age of 92 from 75, the 170, and she did not take the best, but she did it. Fabric dovol tsikava, iz svonyi svonie von dotik yak velvet, from the same, and from the internal side, AK satin/Atlas. With coins and a coupon, I went for 50 UAH. Well, buy a cool purchase, I'm happy with it.
This is a really good fabric, soft and smooth,kind of a very thin flannel+cotton mixed. The design is on point and so classy! The delivery was super fast also. I absolutely recommend it 💯 !
I liked it, it arrived before delivery time. The fabric is good, recommend
The blouse is made of pleasant material. Sewing is sloppy, inelegant. The stand-up collar, which is unobtrusive in the photo, is actually terribly big.
the product came nicely packaged little wrinkly but that's not the sellers fault, the texture was nice and velvety if you plan on wearing it I recommend you wear something underneath
Is as described however sizing is extremely small, ordered xxxl was not even close to fitting, gave it to a friend that is xs and even she made a comment on how small it fit
Shirts mega cool. I ordered two colors. The material glows a little.
perfect
At sviy rozmir L I took XL, it was just like (I recommend that you take it on rosmir. Fabric m'yak from one story and shovkova from below. Tailoring of all my "Figuri shortcomings". I recommend it.
The fabric is soft and satin, I really didn't expect it to be so cute🩷✨️ I'm going to ask for it in more colors
I loved the fabric, it's like satin inside and very soft outside, the size is fine
It is thick for autumn and winter.