Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
magnifique
Great quality bag, according to expected, even better. The compartment to put the cell phone from PRA Mecher without problems, very nice.🙂
I arrive very fast and well packed, it is a gift and I hope you like it. Thanks to the seller.
Great, exactly as expected!
Very nice. Nice touch Material. The zippers work perfectly. A very large mobile fits.
Arrived fast and consistent with the description. I recommend.
Fast Delivery
The product arrived in good condition, it took 15 days for Mexico. It is of very good quality, I recommend the seller.
I liked it very much
The truth is very good for the price the quality is good I like it to come small but very spacious is not uncomfortable I like it
The color is beautiful, comes well protected, bring your strap
The bag came quickly, the quality is normal for the price, it is not damaged, the laniere of the bag leaves to be desired it is not top... If not the plastic side is big enough for a Samsung S20 +
Beautiful excellent.
Beautiful piece, identical to publication. Handles maybe a little sensitive, but no longer expected for the price.
Good quality I like
I like it. As expected. Arrived promptly in Peru. I took it out in an offer, the. Price much lower than it is currently. Be happy. The precise cell phone part is as is, so as not to be taking the cell phone out of the wallet.
I like you can talk on your mobile and dial without taking out of your bag
i bought a few more great quality and it looks beautiful
It is the same as the description of the seller is beautiful I love it arrived fast, good material and vivid color, I recommend it
I just picked up my product. I like it. The size I can refer to is a small notebook a5. My cell phone fits normal and I think a bigger and wider one too, the cell phone model is xiomi note 13 pro. The color is similar to the one in the photo. The product I see it spacious for little things. It is worth mentioning that I did not have communication with the seller but I was satisfied with the product.
Very comfortable handbag. Suitable for large phones as well.
It's a good product as expected.
The handbag is good, the touchscreen is through the play, the ale is important to use the block button. Zagwith vidpovidam for people, yak in the photo.
Lovely bag! Came in 4 days! Good seller!
Super