Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I had taken one of these before, I liked it so much that I took one more, it is one of those very simple items, but that after using it for a while now I always wonder. .. Because I did not buy this before, simply very good and extremely useful. By: Channel Grigor reviews
Awesome item. Looks nice and works nice. Fast delivery. I recommend this product :)
First impression very good. The sealed tubes stand steadily. He squeezes the paste to the end.
Very good product, I already bought it convenient for toothpaste, cream etc...
I bought it to replenish one that had broken. I hope this one lasts a little longer.
Very good, delivered fast and as advertised....thank you!!!
Excellent service. Item as described. Packaged well, arriving safely. Handy for the little kids to control dispensing and maximise the usage in the family bathroom. A*
Excellent product delivery very fast even though it did not arrive on the date that they put you there, I understand that it is quite a process but even so it was very fast for me to ship
I received it very well packed and well before the scheduled date. Totally recommended.
As advertised
excellent
Order arrived in 12 days (BR-SP). Product as advertised and expected. Good acquisition!
very cool
This thing was more fun then I first imagined. It helps the toothpaste stand upright if not completely full.
The parcel arrived in about three weeks. Works like a charm.
The little toothpaste is fine, but the capacity big toothpaste is sideways.
As the image quality because what is not for what it is worth and I will try it to see if it works and I will put something else!!
Item and seller recommended 100% although it is true that the item has arrived a little later than expected but well it comes in general, It is the fourth order I make of this type of items not to the same seller but the same item and the truth that super happy comes extremely Diego for the Toothpaste for any type of cream even for rolling bags, it is an extraordinary invention the truth the materials the colors and the composition is of an average quality Neutral.
Nice items
Good product !
It is very practical and it does give taking out all the content of the product
As in the description, he arrived within 8 days, which is 9 days before the date.