Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product as for such a price, I recommend
Good flip flops, the size is OK. Very soft, do not rub on top. But girls with a thin leg, be careful, they are wide, fly off. Due to the fact that you have to "hold them with your foot" so as not to fall off rub the pillow
I like it !
All good, for the price
Chudovi Kaptsi
good fit
The slippers are beautiful to match the size arrived very quickly thanks to the seller I recommend the size corresponds to the table
Garni, akisni schlopantsi, on the foot 25 cm, took 42 rozmir, they did good, the leg was a second.
I really like these. They were so cute for the price, but they are very wide. I have what I would call a normal maybe slightly narrow foot and I could fit three fingers inside, not for people with narrow feet. Unfortunately, I have to return them otherwise they’re very cute.
All yak in the photo. They were on my 27 cm in the mouth. I will wear it with hackles, I don't know) if they came, the smell of the busts is present, on the balcony of the vivitruval
They are super cute, and they are the exact size, it looks a little big because they are square but they are super comfortable
Non-fopani schlopani for their Tzina, bacimo, they will be worn) they took for the duty of the NP, and the end of the shvidko.
Shlopansi garni, yakysni, I marry a couple to a friend, first I took a plus 42 Rosmira on a foot of 25 cm, (the leg of the povna) they were good, to a friend of the Chorn, a couple of 43 rozmir were good, they did not remember.
Super, it was all right
wow 😍 😍 😍 lindissima
Domtavka Buli a new one for 1,5 Tizhnya in Ukraine for 37 rozmir took 38 then sily super not wide and even the leggings
It is very good l vdd
Normal kaptsi, off to the beach, on a wide leg, ale rosmir normal, trohi bottom on the soles of the VIPIR stick, ale for tsyu normal
These are good quality, very cute & comfy! Will order more colors!
I really like exelent products and the quality is very good
Arrived well good product arrived before the expected date happy with the product
Duge Garno Whiglyadav♥️
I have perfect
Very parents sandals.
The won's just gorgeous. All super. Shvidka shipping