Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine!
Nice bag as described
The bag was matched, it came shvidko
God, girls, a chic bag. Take😍🫣
Came very fast ! It is Very cute , and a resonable size .
Beautiful bag. Great quality and size just as description.
I'm slightly short of a deadline, but it was a lot better than I thought.
The bag looks good. The packaging is not very good, inside there should have been 2 bags of air, but 1 was generally rolled out, 2 half-worn, no sense. Besides, it is simply packed in a bag. Not very large, corresponds to the specified cm. There is a strap. But there are nuances, if you look closely. You can see gluing, a little scuff, but it seems to be repulsed. Threads stick out in some places.
Bag Duge Garna, it's a pity that the photo did not make me angry, my mother made it to Ukraine. Garny material, it's not too good to put down
The bag has come perfectly, just like in the photo. Delivery has been very fast. All perfect👌🏻
Perfect! Happened as described. I recommend the seller.
Product as shown on the sale page, it is nice fast delivery
The bag is fine for the price on offer I just don't like the closing part since it is not completely closed and things can go out if you turn the bag or something outside of that because it meets its aesthetic is beautiful
The quality of the once sweet and skin Mo tough what I expected so and what the smell
All yak on the photo👌
Garna bag, yak in the photo. Prefaced with the evil men. Shvidko came
Very nice, thank you
good !
The bag I got a little hurt, however it was minimal, honestly if I recommend it it is cute and a good size
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It is beautiful, it is small but it looks good quality, only it has no compartments inside
10/10
Envoyé rapidement,
looks really good! feels firm!
The bag came to the end of the shvidko, she beat 17.02 off the same 29.02. Need for such a tsyna is normal, troches for a zbok crumpled Bul, ale All-Union buv on the alert and the Boul handbag itself in a cellophane bag.