Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
She's too beautiful at shoes Like on the photo
so beautiful
Well received sandals of good quality
Very beautiful and comfortable. It's worth having such a beautiful flat
Meaty, wide leg.
I will describe everything) vibrator according to the rozm tables and rozmir pidishov)))
Duge Garnies
Very comfortable wide foot!!!
Bueno
Всё хорошо,если бы не одно но!Получила,открыла померила, размер в размер,но на высокий подъем(очень расстроилась конечно,а на вид хорошенькие
Received before the delivery date. Good quality just I wear 39 and I ordered 40 and I do not regret to plan a size above.
Cool flip flops! On 39/39
Mayu smell
Usually size 39 goes well for me, I even have plenty, in this shoe 39 is fair. The sizes are pulling small, keep in mind if usually your size is right, I take one size more. The shoe is fine and cool
Kaptsi nepoghani, zruchni. I wear rosmir 39-40, I took the kaptsi in Rosmyri 41, the great things, ale is not critical
I wear size 37. Took also size 37. Sat down well. I have a bone and a medium foot width. In principle, they sat down well. Quite acceptable flip flops for its price))
Not bad slippers, comfortable, not tight anywhere, fit in size. I took it for 36.5, size 37.
I loved very comfortable very cheap people
The slippers are comfortable, not leather. Look beautiful.
For its price very good. Soft and comfortable.
Very satisfied with the purchase! The slippers are very comfortable! The material (eco-leather) is very soft, nice? For my size 37, ordered the thirty-eighth! Did the right thing! Sit Right! delivery two weeks, fast! Recommend!👍
They whose really beautiful identical to the photo
Beautiful I loved😍
recommend
Very cute and comfortable!