Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Norms. Came. I was told thank you.
I love them so much I got all colors. They are comfortable. They are stylish. And I received a lot of compliments.
Taki yak in the photo. Rozmir pidiyshov idially. For this tsyn, I am satisfied with the fool. Seller recommend. Daughter
The flip flops are very good, I recommend, size is in size
Excellent very comfortable as the photo the color I recommend the measurement is perfect I am 5 Mexican and I ordered 40
On the Whiglyad good. Shvidko came. Let's Get Lucky
Convenient-fast shipment
Everything is super, for 37-38 SVII rosmir I took 39 times, for this tsyna Super
Chanclas muy bonitas,pero me quedaron grandes y las devolví Midiendome el pie me salió que tengo que pedir un 37,pero por lo que veo el 36,que yo utilizo ,me iba a quedar bien!
Perfect arrived in a week
Arrived very quickly, the quality is not bad
You're right I'm going to take a picture of you and you're going to give me a beautiful smile you're really beautiful I like you I like you I miss you I like a lot and I like them
Fast delivery to Ukraine, the product was well packed. Came in integrity and safety. Size mesh is fully consistent
Exactly like the pictures, I got a size 40 and I’m a 8 US there’s wiggle room and it feels good. I would definitely order again and shipping took a week to Canada!
Legenki, garnenki, matched Fill in t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t🤩
The lightest flip flops, the leg feels good😉
Very nice I love and the truth the quality is very good for the price
Class schlopants for such a Tsina, I got Rosmir 39 at 38 years old🥰
In size, good for full leg.
According to my wife quite comfortable and very pretty.
The slippers are really nice. They’re really comfortable. The size is perfect
I loved the sandals I recommend it
This was perfect. As someone who is a size 7 and has quite wide feet this was amazing. Would 100% buy again.
Super wide do not recommend for anyone with a normal with especially not a narrow with I am kind of in between and I had to return them so sad because they’re really cute
Good size chart. I am a US 9. And a size 40 fit perfect. The width is a little big. But oj