Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag was quickly delivered from light leather
W quality
Thank you for
Very small I thought it would be bigger but bno to take it to class is fine
😍😍🥰😍🥰😍🥰😍🥰
I like my order📦, I recommend🫰🏾
Strong smell but ok. Thanks
Very well, I will redeem a second one of another color
There is very beautiful congratulations to the seller
Beautiful and light and wide and fit for many purposes I could not photograph my daughter took her to the university I recommend buying her for travel and university and work as well
Normal quality article. Is as described in the ad. I like the color and size. Shipping has also been very fast, in less than 10 days I already had it at home and I live on an island. Very well.
Equal to the image of good size, good quality
Very nice and wide
My mom loves
Quality Considerable to me good for the price. The suspender that should be wider to hold more weight within the portfolio. And would have a plus. I would like to get more item from this seller
Sweet and sweet.💖💖💖For me, my sister and me.
I liked it is wide only a little thin but if it is worth it.
Love the bag
I'm so happy with it it's big inside hold lot of my stuff
It's like a genuine, a ruby, a ruby, a genuine, a ruby.
I love it!! Very good quality, it fits everything inside the bag, it totally exceeded my expectations, a 10
Garna handbags on his own, made up on the hour, good pakuvanya
I love her, although the threads to carry her are very thin, I carry a lot of weight when I wear the noteboock and I feel that at any moment it will break, if it were thicker the handle would be great, but it is beautiful and large capacity
Excellent product! Good packing! Fast delivery! I recommend!
Very well made bag, capacious does not have an ugly plastic smell, we will see how long it will serve me.