Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Although the size of the "L", it is unfortunately very small and the sleeves too short.
Product with acceptable quality meeting the price. Fast delivery.
Fine spandex fabric with good Finnies, quality Price recommended
Good quality design products, Fast shipping very satisfied great seller.
Very cute is like spandex fabric very comfortable my husband is size M and it was good for him. Highly recommended arrived before the date
Order received and without problems very good product worth it is my first purchase by this means and everything is very good
The shirt is fine, just ask for two sizes larger than you are, the product is reduced
I ordered a good size L and they sent it so it is suitable because it buys clothes in Poland
I ordered three of these pieces I received a few days ago I have been using them and they are excellent very comfortable fit perfect the size is excellent the material is very soft very comfortable totally recommended very satisfied with the product super good thank you seller💯👍💯💯👍💯👍💯💯👍👍💯👍💯💯👍I will definitely buy more of these pieces again thank you
Great fit according to the national measure of L is L
Great business fast delivery OK
Good product, looks good quality, fits well and colors are just as they come in the description
GORGEOUS shirt makes for beautiful personal gifts, personal use, or resale on an online site or store. great seller, good communication, highly recommended seller
Small
Good quality, thin and fresh
Good
Very nice and warm. I like to wear this sweater and can only recommend the purchase.
Arrived very fast m size got a little tight and small sleeves more liked the fabric
I am satisfied with the product.
Ezxtra
Excellent Worth Buying
Exvelente only 12 days to delivery, very fast.
Nice material
buying a second time in different colour. lovely product
Very good quality, excellent to the touch and perfect fit, very happy with the purchase.