Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice handbag, but the pocket is not very good, and so I like it.
A Chorniy shopper, one to the lock, a small pocket of all-the-same. Tsikaviy print. On the photo of the seller, I'm like, I'm like, I'm like, I'm like a bag
I loved Mt. Great quality, and has Zipper
Very good material, better than expected. Well resistant, but the compartment inside is of dubious material and quality. I didn't understand why on one side to have a print, but it's very beautiful.
The truth is very beautiful, I thought it would be a little bigger but for its price it is worth a lot, it came to me in approximately 15 days
Garniy shopper, to make it comfortable. All vlastov)
A nice bag, comfortable and perfect for cat lovers.
Thought it was bigger, guess I didn’t check the measurements correctly. Nevertheless - very cute bag, seems like a good quality.
Very wide, the fabric easy to wash.
The bag is spacious and of good material, it has a small bag inside the same is not thick but it serves to leave small codas, the closure is good the same. I arrived in a short time, even before what was stipulated.
ok
Came quickly. All as described! The quality is good. Thanks to the seller.
Very wide. Looks resilient. It fits a lot.😊
Very good for such a price, I recommend
Took 160 UAH for the action. Medium density canvas. I would like the handles to be denser and a little wider, there is a working zipper, there is a small pocket inside, it is very fluffy. With dimensions as always indicate one send what they want.
A little small, but very sturdy canvas, nice design, and the best of all is the closure. Has internal bag, but quite correct
Bag class, yak on the photo of the seller. Came the troves of the rumpled. I was in tumble. Folder A4 good to remember. Fabric of the canvas. I recommend it. Shipping less than 2
The negatives: I ordered 9 of these bags, only 7 arrived and 3 have minor loose threads that could have been finished up better. The positives: The overall quality of the finish of all the other products is fantastic, 4 of them are flawless as shown in the images, compared to the standard of similar products from other companies these are fantastic and I will be purchasing from this company again in the future if they have similar products on offer. Products 8/10, the missing products are unfortunate but hopefully won't occur again in the future.
Arrived in 13 days, the closure works well, has a small internal bag👍🏻
Is very cute small bag.
My mistake when not reading the dimensions of the bag, I thought it was bigger as it was seen in the photograph, but it is still cute, in addition its material looks promising, I guess you can keep a change of clothes in that bag (no shoes included).😂
bello
I loved it, it looks very resistant, it has closure, only impression on one side. Recommended, arrived early.
bonito
Shvidko came The egg is good