Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like the design and it's function, but I would probably design it to put tension on the pin and have fins on it so it can't back off after you roll it. 😉
needed because of arthritis in fingers. would order again.
Venditore serio e affidabile. Spedizione veloce e conforme alla descrizione. Consigliato. Serious and reliable seller. Shipping fast and conform to the description. Recommended.
Perfect it's top I like it's practical in addition
Order arrived with 11 days (BR-SP), as expected. Excellent cost-effective product. As I had bought before, it really helps a lot with the kids around here. Once again, very grateful!
It's perfect for toothpaste and it's good. Shipping is fast.
Works perfect.
Great product. Excellent seller. It fits perfectly for the use. Great product. Excellent seller. It fits perfectly for the use.
It fulfills its function but the quality is very low
Works great came when it said it would come
I use it very useful for the blocker and it takes out a lot, it arrived in 7 days approx to Tamaulipas cd victoria
Works quite well! Only that in what you are squeezing the pasta goes sideways, I probably haven't accommodated it well, but it works. I recommend😄
Fast delivery. Products as described. There was no need to contact vendor.
works great. Love that I can stand up a almost full tube of toothpaste.
I will still test but so far I am enjoying it, material is tough, ideal size too.
great product to get as much as possible from the tube
Very practical they had already loaded one now I ordered these three for gift I send them the image of which I ordered for myself in red color
as described
Second time I buy, it's great, not only for toothpaste, but for creams, ointments…
Everything went great, will buy from seller again.
Order made in 17/05 and received 28/05 day, very fast and packed with no fees. Well light for transportation and handling.
Great thing simple to use and it really makes it easier kids have always had trouble getting the end and now it will be very simple I recommend
Ordering For second time. I am happy with the product. The parcel arrived in about three weeks.
Exactly as in the photo and description. Works really well!
Garny virib, ale a cry is covered up and there.