Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery❤The cutest bag, can be carried on one of the chains, can only be carried on chains
Met all expectations :)
Very cool sautoir, or fondant) does not fit anything, but looks chic!)
Just awesome! And came very fast)
Same as shown fully satisfied
Came to the garny station, strong Magnit, remints2 for good prisoners
Garna bag. Ale Duge Little
Highly recommend✨
Super
10/10 handbag!! Just like the photo, included 2 straps, chain and Pearl. Small, but it can be seen in the seller's card
Wow, too cute for summer☺️💖
It's just love, it's so cute and beautiful, I don't know if the socks will come off after a while, but it looks very rich now
Duge Garna rich, yakisno packed. Before Odessa I went for 10 days.
A sweet and pleasant bag accessory for the full summer is not too big a different style of an accessory in a different style. My products reached my hand before delivery on time. It was well packed and it had gelatin on it for scratching. We opened it first. I thank the seller for his care. I'm thinking of shopping on new and different products from the cave. Thank you.
Girls, it's Wow🤩Now this midonniere (if it didn't write correctly, sorry) is my love for centuries. Yes it is small, nothing can fit, but it looks wow🤩The fittings are of high quality, there is a magnet inside, but I still would not put something valuable there, it may open from a blow or a sharp jump. So don't think, but take it and no matter where you are going❤️
Exactly like picture very cute for photos definitely won’t fit anything but change
Arrived on time. The quality is good. Closed and held by magnets
The quality is beautiful, the shoulder and bag accessory is very cool
It sounds like the visuals, I like it very much👍
Cutest handbag, magnetic. The chains are segregated, you can only leave one
Super magnet bag