Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cheasy Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very perfect
The quality is good. The price is good.
I have ordered others in this same size and the XXL had the similar characteristics, but I am left large.
The quality of the fabric is good, it has good thickness, I do not recommend it for hot days, I measure 1.70m and weight 66kg, the size S I suit well, the only bad thing is that I stay long but it can be fixed
fast delivery, good quality, seller OK
Super fabric, comfortable, beautiful line, normal size
Exelent good quality
Absolutely surprised by the quality for the price I paid. Will I buy it again, yes absolutely.
Super quickly sent and received. 175 cm /93 kg/chest size 118 cm, fits perfectly. Thanks to seller 5 *
Excellent size, fast delivery, the fabric is not very thin
The measurements are according to the publication, the fabric is neither very thin nor very thick. I like the product, I recommend it👍
This is a very lovely cloth I recommend it husband love it and the material is very good
calitate bună, mărimea corespunde.
The delivery was fast, and the quality is OK for the price ~
Perfect right measures with shoulders I will surely take others
very nice
I like it very much
Excellent Garment, beautiful and with quality
Wonderful fabric and great finish
Thank you thank you, it is a shirt that I love as I have friends, the best of the night, now I love more than a scorpion with pajamas, super quality
I ordered but it is big for one of 1.75 and weight 78 kilos, but it looks good the fabric is not thin
Excellent Product
Good quality
The shirt is beautiful and wear a lot, the sizes are as described by the seller, and the fabric and shaping are of good quality.
It is the second I ask because I liked it very much, only another color